Privacy Policy

TRM Event (“we,” “our,” “us”) is committed to safeguarding the privacy of our clients, website visitors, and event attendees. This policy explains how we collect, use, store, and protect your personal data in compliance with:

  • General Data Protection Regulation (GDPR) (EU & UK)

  • Indian Data Protection Laws (including the Digital Personal Data Protection Act, 2023)

By using our website https://trmevent.com or our services, you agree to the terms of this Privacy Policy.

1. Data Controller

TRM Event is the data controller responsible for your personal data.
Registered Office: 58-59 Suncity Tower, Shanti Marg, Mahapragya Vihar, Shobaghpura, Udaipur – 313001, India.
📧 info@trmevent.com | 📞 +91-9414100562

For EU/UK clients, you may request contact details of our EU representative by emailing us.

2. Information We Collect

We may collect and process the following types of personal data:

a. Personal Data You Provide

  • Name, contact number, email address

  • Event details (type, date, location, guest count, preferences)

  • Billing details and payment information

  • Communication history with us

b. Data Collected Automatically

  • IP address, browser type, device identifiers

  • Website usage statistics (via analytics tools)

  • Cookies and similar tracking technologies

c. Special Category Data (only if provided voluntarily)

  • Cultural/religious preferences for ceremonies

  • Dietary requirements for event catering

3. Lawful Basis for Processing (GDPR Article 6)

We process your personal data under the following lawful bases:

  • Contract Performance: To provide event planning services you request

  • Consent: For marketing communications (you can withdraw anytime)

  • Legitimate Interests: To improve our services and maintain client relationships

  • Legal Obligation: To comply with applicable laws

4. How We Use Your Data

We may use your information to:

  • Provide and manage our wedding/event planning services

  • Communicate with you about inquiries, bookings, and event details

  • Personalize proposals and designs to your preferences

  • Process payments and manage accounts

  • Improve our website and services

  • Send marketing communications (only if opted in)

5. Data Sharing

We will never sell your data. We may share your data:

  • With trusted vendors (venues, caterers, photographers, etc.) involved in your event

  • With IT service providers, payment processors, and marketing platforms

  • To comply with legal requirements or respond to lawful requests

  • With authorities to protect our rights, property, or safety

6. International Data Transfers

As a company based in India, your data may be processed outside the EU/UK. We ensure that adequate safeguards (such as Standard Contractual Clauses) are in place to protect your personal data when transferred internationally.

7. Data Retention

We retain your data:

  • For active clients: until the event is completed and any post-event services are fulfilled

  • For marketing: until you withdraw consent

  • For legal/accounting purposes: for up to 7 years after service completion

8. Your GDPR Rights

If you are in the EU/UK, you have the right to:

  • Access – Request a copy of your personal data

  • Rectification – Request corrections to inaccurate data

  • Erasure – Request deletion of your data (“Right to be Forgotten”)

  • Restriction – Limit how we process your data

  • Data Portability – Request your data in a structured, machine-readable format

  • Object – Object to processing based on legitimate interests or direct marketing

  • Withdraw Consent – At any time, without affecting prior lawful processing

To exercise these rights, email us at info@trmevent.com. We will respond within 30 days.

9. Cookies & Tracking

We use cookies to improve user experience, track analytics, and personalize content. You can disable cookies via your browser settings, but some site functions may not work properly.

10. Data Security

We use appropriate technical and organizational measures to protect your data, including encrypted communications, secure servers, and access controls. While we strive for full security, no method is 100% risk-free.

11. Third-Party Links

Our website may link to third-party platforms (e.g., venue partners, wedding portals). We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on our website.

13. Contact & Complaints

For privacy inquiries, contact:
Data Protection Officer – TRM Event
📧 info@trmevent.com | 📞 +91-9414100562

If you are in the EU/UK, you have the right to lodge a complaint with your local Data Protection Authority.